Visa application services call center agents are able to assist you via email, telephone or chat.Įmail: To reach a customer service representative via email, please write to Please contact a customer service representative using one of these telephone numbers: Callers in IndiaĮnglish/Hindi/Punjabi/Gujarati/Tamil/Telugu If you need help with your visa application or want to learn more about obtaining a visa to travel to the U.S., please contact us via any of the means shown below. You will receive an automatic response with the status. If your passport is not collected in a timely manner it will be sent back to the Embassy or Consulate.Įmail: You may also send an email to In the subject and/or body enter only a valid passport number exactly as it was entered at the time the appointment was scheduled. If your passport is ready for pick-up, please collect it in a timely manner and bring supporting documents.
Instant: Enter your passport number below to check on the status. You may check your DS-160/ Immigration Case and visa application status online here by entering your interview location and your DS-160 barcode / Immigration case number. (only at the 5 Visa Application Center located at New Delhi, Mumbai, Kolkata, Chennai and Hyderabad) Check Your Visa Application Status Submission of Drop Box visa application/ 221(g) application Hours of Operation (Visa Application Center) The Call Center services will only be closed on Saturdays, Christmas, New Years, Holi, Diwali, Republic Day, Independence Day and Gandhi Jayanti. and Friday at midnight, Eastern Standard Time (EST). to 6:00 p.m., IST.Ĭallers from the United States can reach the contact centers 24-hours a day between Monday at 8:00 a.m. to 8:00 p.m., India Standard Time (IST), and Sunday from 9:00 a.m. Hours of Operation (Customer Service Center)Ĭustomer service agents are ready to assist you Monday - Friday from 8:00 a.m.
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